Innovation Intelligence is committed to protecting your privacy rights and ensuring that your personal information is handled with utmost care. This privacy policy explains how we collect, use, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and the Brazilian General Data Protection Law (LGPD).

Scope of this Policy

This policy applies to all personal data collected by Innovation Intelligence, whether directly from you or from a third party. This includes data collected through our website, products, and services.

Information We Collect

We may collect personal information from you in various ways, including:

• When you visit our website, fill out forms, or subscribe to our newsletters;
• When you use our products or services, such as our CRM or email marketing tools;
• When you communicate with us, such as through email, phone, or chat;
• When you participate in surveys, contests, or other promotional activities.

The personal information we collect may include your name, contact information, company or organization details, and other information necessary to provide our products and services.

We may also collect non-personal information, such as your IP address, browser type, and device information, which is used to improve our website and services.

How We Use Your Information

We may use your personal information for the following purposes:

• To provide you with our products and services;
• To communicate with you and respond to your inquiries;
• To improve our website, products, and services;
• To send you marketing and promotional materials, if you have opted-in to receive them;
• To comply with legal obligations and protect our rights.

We may also share your personal information with our partners and service providers, but only to the extent necessary to provide our products and services. We do not sell or rent your personal information to third parties.

Data Retention and Security:

We take the security and privacy of your personal information very seriously. To ensure its safety, we will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. We have implemented appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, as well as accidental loss, destruction, or damage.

In accordance with GDPR (General Data Protection Regulation) and LGPD (Lei Geral de Proteção de Dados Pessoais), we adhere to the following key points:

• Personal data should be processed lawfully, fairly and transparently.
• Personal data should be collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
• Personal data should be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
• Personal data should be accurate and, where necessary, kept up to date.
• Personal data should be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed.
• Personal data should be processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.
• The data subject has the right to access their personal data, request correction or deletion of their personal data, and withdraw their consent to processing at any time.

Rest assured that we are committed to safeguarding your personal information and will continue to review and improve our security measures to ensure your data is protected.

Your Rights

You have the right to access, rectify, erase, and restrict the processing of your personal data. You also have the right to object to the processing of your personal data, as well as the right to data portability. To exercise your rights, please contact us at the email address provided below.

Cookie Policy

Our website may use cookies and similar technologies to enhance your user experience and analyze website usage. A cookie is a small file that is stored on your computer or device when you visit a website. Cookies help us recognize your device and preferences, and enable us to provide a personalized experience.

We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your computer or device until they expire or you delete them). You may choose to disable cookies through your browser settings, but doing so may limit your use of our website and services.

Changes to this Policy

We may update this privacy policy from time to time, in response to changes in applicable laws or our business practices. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions or concerns about our privacy policy or the way we handle your personal information, please contact us at data@innovationintelligence.ai.

Integration with Google

If you use the Gmail integration on our platform, you will be asked to give us access to your Gmail or Google account information. This information is essential for how our Gmail integration works.

By using the Gmail integration, you will grant Innovation Intelligence access to information associated with your mailbox. In addition, Innovation Intelligence will be able to read, create and send emails from your connected Gmail account. Innovation Intelligence will not store responses, sent emails, email headers, subject line, distribution lists, aliases, sent time and email bodies. Your email may contain confidential information, such as the names of your contacts, your private communications or financial or medical information, none of this information is available to other users, only you have access to it after integrating with your Google account.

In our integration with Gmail, we request access to restricted scopes from your user, these scopes are intended to improve and provide our users with the desired experience with access granted to higher level functionalities, these scopes are necessary for you to be able to use our CRM to send and manage emails directly from our platform, being able to disconnect from our integration easily if you wish.

Your email data is not stored by our system or transferred between other services, the synchronization is done directly with Google, and our platform only performs the search for this information and its use following the limited use policy of Google.

All your emails are synchronized directly with your Google account, we only handle the synchronization of your account in order to keep the data always up to date.